Uber partners with First Assurance to insure Kenyan riders

Uber Nairobi
Photo: Uber

Taxi-hailing company Uber have partnered with First Assurance Company to offer personal accident insurance cover against rider injury or death locally.

Taking effect from mid-October, the personal accident cover compliments the Public Service Vehicle (PSV) insurance that each Uber driver-partner has for their vehicles.

According to Uber, in the event of an accident: “Uber riders using the app will be insured for accidental medical expenses, costs while on hospital confinement, ambulance emergency as well as compensation for death or serious injury suffered by a passenger amongst others while on a trip with Uber.”

This move follows the real-time ID check rolled out by the firm in June to verify the driver’s identity through advanced facial recognition technology.

“We are excited about this new and innovative insurance policy. The insurance coverage goes hand in hand with Uber’s commitment to build safety into our service from beginning to end: before a passenger even gets into the car, throughout the journey and after they have reached their destination.” – Uber General Manager for East Africa, Loic Amado

First Assurance managing director, George Alande added: “We are pleased about our partnership with Uber which will enable us to continue doing what we do best; providing insurance and quality services that create and add value to all Kenyans, we are happy to provide insurance products to Uber riders when they are using the app.”