Holidaymakers and travellers using British Airways are facing disruption to their journey’s due to a system with British Airways’ computer systems.
The outage cames at the worst possible time for the company as scores of Britons are heading overseas for the long weekend and half-term school holidays this Saturday morning.
A British Airways spokeswoman said: “We apologise to customers who are facing some delays following an IT outage this morning. We are working to resolve the problem as quickly as possible.”
BA’s website was unavailable and some travellers claimed they could not check in on the mobile app, with many venting their frustration on social media.
By far the worst affected airport is London Heathrow which said it was “working closely” with BA to solve the issue.
British Airways posted on Twitter: “We apologise for the current IT systems outage. We are working to resolve the problem as quickly as possible.”
UPDATE: The airline said the terminals at Heathrow and Gatwick airports had “become extremely congested” and that all flights before 18:00 BST (20:00 Kenya time)are cancelled.
A BA spokesperson said: “Please do not come to the airports.”
UPDATE 2: British Airways have now cancelled all flights from Heathrow and Gatwick for the rest of Saturday.